Small
For a single team getting outbound running.
- Agents
- Up to 100
- Calls a month
- 10,000
- SLA support
- Optional
Pricing
Plans sized to your contact centre
Every plan includes the full console, both dialling modes and unlimited campaigns. Plans are set by agent count and include a monthly bundle of calls.
Medium
Most teamsFor several teams running campaigns side by side.
- Agents
- 100 to 200
- Calls a month
- 100,000
- SLA support
- Included, required
Large
For high-volume centres and multiple sites.
- Agents
- 200+
- Calls a month
- 1,000,000
- SLA support
- Included, required
Calls over the bundle: R0.95 per 1,000, billed in arrears
All prices excl. VAT
In every plan
Plans differ by agents, call volume and support. The product is the same.
- Supervisor console with the live board
- Preview and progressive dialling
- Unlimited campaigns
- CSV import with validation
- Call history and automatic retries
- Owners, Admins, Supervisors and Read-only users
- Two-step verification and an audit log
- Hosted on AWS, encrypted in transit and at rest
Cost calculator
Estimate your monthly cost
5100200400
5,000100,0002,000,000
Optional on the Small plan. Includes 4 support hours a month.
Recommended planSmall
R17,100 / month
Estimate, excl. VAT
Small plan · 10,000 calls includedR12,100
SLA · 4 support hoursR5,000
Within the call bundleR0
Per agentR244 a month
The estimate covers LekkaDial only. Infobip charges for voice minutes and Conversations seats separately, on your own Infobip account.
SLA support packages
Each package includes a block of support hours a month from the Codified team, at 25% below our standard rate.
| Plan | SLA | Support hours a month | Extra hours |
|---|---|---|---|
| Small | Optional | 4 | At the in-SLA rate |
| Medium | Required | 8 | At the in-SLA rate |
| Large | Required | 12 | At the in-SLA rate |
Pricing questions
More in the main FAQ, or email info@codified-holdings.com.
What counts as a call?
Each dial attempt LekkaDial places, whether or not the customer answers. Retries count as new calls.
What happens if we go over our bundle?
Calls over the bundle are billed at R0.95 per 1,000, in arrears with the next invoice. Dialling never stops because you went over.
Does the price include Infobip?
No. LekkaDial dials through your own Infobip account, so voice minutes and Conversations seats are billed by Infobip as usual.
Can we change plans later?
Yes. Move up or down as your agent count changes. Talk to us and we will switch you from the next billing month.
Is there help getting set up?
Yes. Codified offers a guided rollout covering set-up, testing, training and go-live support. Email info@codified-holdings.com for a quote.
Sharp sharp. Let's size it together.
Tell us your agent count and call volume, and we'll confirm the plan and SLA that fit.